Frequently Asked Questions

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Amy Walker Psychology is not an emergency service. 

Life in Danger - If you or someone else are in life threatening danger, call triple zero (000) immediately.

Other Emergency Services

Lifeline phone 13 11 14 

Suicide Call Back Service  1300 659 467 

Beyond Blue 1300 22 46 36 

Parentline 1300 30 1300 

Kids Helpline (age 5 to 25 years) Call 1800 55 1800 

MensLine Australia 1300 78 99 78 

1800 Respect - 1800 737 732 

SANE Australia 1800 18 7263 

PANDA (perinatal anxiety and depression) 1300 726 306 

Griefline 1300 845 745 

As mentioned, Amy Walker Psychology is not an emergency service. I operate by providing treatment during booked sessions, and cannot provide support outside of bookings or in emergency situations. I am unable to commit to responding to emails, messages or phone calls in which there is an expectation of emergency support.  

I am able, during appointments, to discuss a safety plan if this is relevant for you. This plan may include contacting some of the above numbers when an emergency arises. 

Amy Walker Psychology requests that you respect our time and give us as much notice as possible if you need to cancel or reschedule your appointment, in order for us to be able to offer that time to someone else. We prefer one week’s notice ahead of your scheduled appointment so that we can offer the time to others and allow them adequate time to respond.

You can rearrange you bookings up to 48 hours ahead (Mon-Fri) with no penalty. 

Cancellations made with less than 48 hours notice but more than 24 hours notice incurs a 50% cancellation fee. Cancellations made with less than 24 hours notice incurs the full session fee. Non-attendance at an appointment incurs the full session fee.

Due to high demand, we recommend booking 4 sessions if you would like regular appointments. You do not need to make payment at the time of booking, and can cancel with 48+ hours notice without incurring a cancellation fee.

She works with individuals 18+ 

• Children and Adolescents
• Medico-Legal Reports
• Workcover
• NDIS

Please reach us at hello@amywalkerpsychology.com.au if you cannot find an answer to your question.